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Once you’ve contacted us, we’ll arrange a convenient time to chat about your needs. Then, when we understand what you’re after, we provide you with a project proposal that includes a scope of work and fixed-fee quote.

If you accept the proposal, you can sit back and relax as one of our project leaders will guide you through the journey.

Every project is different, so each project is carefully considered by our team and quoted based on individual requirements.

Our proposals are very detailed, and we only quote fixed fees to give you certainty of costs.

On average, we have found that most website projects take about two to three months to complete. This is dependent on and impacted by a range of factors, such as complexity, project scope variations, and timeliness of feedback, approvals, and provision of client or third-party materials needed.

Your project leader will keep you updated as to timeframes as your project progresses.

Click here to view our website timeline.

The answer is usually ‘yes!’, but we need to know your required launch date as soon as possible. Once we know your hard deadline, our team can often adjust our workflow to accommodate.

Sometimes, when timeframes are especially tight, there might be other solutions we can explore with you—such as launching with a landing page or other pared-down site so the full site can be given the time it deserves to be worked on.

Your project leader will be your main point of contact.

Multiple members of our team will likely work on your project at different stages, such as content specialists, designers and developers. We understand it can be confusing if you’re dealing with a revolving door of people, so instead we streamline communication through your project leader.

Any questions you have can also be directed to your project leader.